THEFACESHOP FAQsHow to shop in THEFACESHOP?
It’s very easy to shop at thefaceshop.co.id , you just have to login fulfill all of the registration form. Do not forget to complete your address with zip code so it make shipping faster.
How much shipping payment?Every address has different shipping payment, please log in and put your product to cart and proceed to payment.How long it takes for shipping ?For normal shipping it will takes 3 to 4 days, different shipping method has different times.
How can I find the status of my order?
You can find the status of a particular order and view your order history on the order status tracking page.
I forgot my password, how do I log in?
If you have forgotten your password, please click on "Forgot Your Password?" below Sign In.You will be asked for your login email address to retrieve your password hint. Your hint will be emailed to you within one hour. Please note that if you did not provide a password hint upon registration, the email you receive will be blank. If you still do not remember your password, you can call email@example.com to reset your password.
OUT OF STOCK PRODUCTS
How do I know when an item will be restocked online or stocked in stores?
Some pages have an "email me" feature that lets us notify you when your product is back! If the product says "coming soon" or "temporarily out of stock," come visit us again.
CUSTOMER SERVICE OPERATION HOURS
SENIN – JUMAT, 09.00 – 18.00SABTU – MINGGU ( DAN HARI LIBUR), 12.00 – 15.00